Rocky Mountain Gastroenterology Arapahoe at 1001 Southpark Drive in Littleton, Colorado

Customer Reviews about Rocky Mountain Gastroenterology Arapahoe

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  Terrible scheduling experience. Was referred by Rocky Mountain Cancer Center. RMG couldn't schedule me for a consult (much less the procedure I was being referred for) for over a month. Couldn't have any medical provider (doctor or nurse) speak with me to provide some advice related to preparing for the appointment or steps I should take in the interim. Have no idea on the medical care -- but the scheduling experience was my worst experience dealing with any medical office/service provider.
  October 17, 2017

  by Ed Schroeder
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  Unfortunately this office has a few deficiencies. First, the procedure, schedule, and initial instructions were easy enough to navigate and professionally done. However, the medication the physician prescribed required a pre-authorization from insurance in order to utilize insurance benefits. Standard, and not hard to acquire by the doctor's office. After weeks of waiting for this pre-auth, I again contacted the office to ask them to seek the pre-auth again. That is when it became apparent that they ignored my first request to do so, and stated they would do so now. Still no pre-authorization was submitted (as verified by insurance), or received. Secondly, I paid a one time payment in the thousands for the procedure. Not fun, but ripped of the band-aid so I wouldn't have to worry about billing later. Unfortunately, that wasn't the case. Months later and I'm still getting the run around on a few hundred other dollars of bills that no one from their listed billing inquiry office is able to answer clearly what it is for. This office isn't even familiar with what an EOB is (because, as much as I hate to do it, I'm going to work with the insurance directly to try to understand where these additional costs are coming from), and I was told that "we don't have EOB's". Unfortunately health care is a pain in the butt to navigate anywhere you go, but the inaccuracies in billing from this specific office have made it even more so. I regret utilizing these folks for my service, not because the procedure was poor, but because the aftercare and understanding post-op were completely lacking.
  May 23, 2017

  by Caleb Bugg
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  This place is horrible. The whole operation is very unorganized and they have no follow up. Should have trusted the reviews and not gone here. Don't make the same mistake as me, find somewhere else.
  May 22, 2017

  by Greg Davis

Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

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About Rocky Mountain Gastroenterology Arapahoe in Littleton